Reference

How dewi91 Handles Your Account Data

Your account data — including your registered e-wallet details for DANA, OVO, or GoPay — is collected only for the purpose of running your account and processing your deposits.

No third-party data salesDANA, OVO, GoPay wallet data protectedAccount-level encryptionRetention limited to active useContact us to request data changes

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PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Open the chat widget from any page on dewi91. Our support team can handle data queries, account access questions, and e-wallet verification requests directly in the chat window.

Email Support Send your data request or privacy concern to our support address. Include your registered account email and the specific data action you are requesting — access, correction, or deletion.

Account Settings Some data preferences — such as cookie settings and communication opt-outs — can be managed directly from your account settings page without contacting support.

HOW WE PROTECT IT

Security and Data Handling Practices

We apply account-level controls to every piece of data we store. Your DANA, OVO, or GoPay wallet details are handled through encrypted connections, and access to payment records is restricted to the account verification process only. We do not expose raw wallet identifiers to any third-party marketing system.

Encrypted Connections

All data transferred between your device and dewi91 — including e-wallet references and account credentials — moves over an SSL-secured connection. Your session is protected from the moment you log in.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can adjust cookie permissions from your browser or account settings at any time.

Data Retention Policy

We keep your account data for as long as your account is active or as required under applicable local law. Once an account is closed and any outstanding payment obligations are cleared, personal data is deleted or anonymised.

Third-Party Access

Payment processors handling DANA, OVO, and GoPay transactions receive only the minimum data needed to complete your transfer. No marketing partners receive your personal account details.

Data We Collect and Why We Collect It

dewi91 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on dewi91, we collect the details you provide during registration — your name, contact information, and the e-wallet identifier you connect for deposits via DANA, OVO, or GoPay. Transaction records are logged each time a deposit or withdrawal is processed, so

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we can verify your account activity and resolve any payment questions quickly. We also collect technical data such as your device type, browser session identifiers, and IP address to keep your login secure and detect unusual access patterns. Cookie data from your browsing session helps us
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remember your preferences and keep the lobby working smoothly across visits. We do not collect data beyond what your account activity and payment flow require. All data handling is subject to applicable local law and is available to users in eligible regions only. Players in Depok
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and across Indonesia can request a summary of the data we hold on their account at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About This Privacy Policy

Below are the questions we hear most often about how we handle account data. If your question is not covered here, reach us via live chat or email.

We collect your name, contact details, and the e-wallet information you provide — such as your DANA, OVO, or GoPay account reference — along with transaction history and device session data needed to run your account.

Yes. Contact our support team via live chat or email with your registered account details. We will prepare a summary of the personal data associated with your account and send it to your registered contact.

Reach us through live chat or email and specify whether you want a correction or deletion. Deletion requests are processed after any open payment obligations are resolved, in line with applicable local law.

Only with the payment processor completing your transaction — and only the data needed to verify and clear that specific transfer. We do not share wallet details with advertisers or other third parties.

We retain data for as long as local law requires after account closure. Once that period ends and all payment records are settled, your personal data is deleted or anonymised from our systems.

We use session cookies for login continuity and functional cookies for lobby preferences. You can adjust or block cookies through your browser settings or the cookie controls in your account settings page.

How dewi91 Handles Your Account Data

How to Reach Us About Your Data

Security and Data Handling Practices

Common Questions About This Privacy Policy

01 What personal data does dewi91 collect when I open an account?

02 Can I request a copy of the data dewi91 holds on me?

03 How do I ask dewi91 to correct or delete my data?

04 Does dewi91 share my DANA, OVO, or GoPay details with anyone?

05 How long does dewi91 keep my account data after I close my account?

06 What cookies does dewi91 use and can I turn them off?

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